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OHQ's documents are enough proof of a charge that is payable unless they are shown to be wrong. Consumer will utilize its sensible efforts to notify OHQ of any kind of billing conflict within fourteen (14) days of invoice of a billing, adhering to the procedure described in Area 15. If Customer disagreements a billing, the billing needs to remain to be paid in a timely manner however OHQ will certainly credit or refund Consumer if it is later on fairly established by OHQ or according to the conflict resolution procedure laid out in Section 15 that the invoice was incorrect and the Consumer is entitled to a credit rating or reimbursement.

Such revisions might consist of, without restriction, adjustments for the Subscription Fees or Use Charges for OHQ Paid Solutions, adjustments to the use allowances consisted of in the Prices Plans, and discontinuation of Prices Strategies. (a) Each such alteration will take impact after practical advance written notification is provided to Consumer (for example, by being published to the OHQ Web Site), except that any such revision that impacts a Selected Paid Solution will relate to Client beginning at the start of a Paid Solution Term beginning no less than thirty (30) days from the date which OHQ provides notification of such modification to Consumer according to Area 16.8.

If Client does not end its use any affected Selected Paid Solution before the reliable day of such modification, Consumer will be regarded to have consented to such modification relative to such Selected Paid Solution. (b) If a Pricing Strategy selected by Customer is terminated, OHQ will provide Customer with reasonable advance notification of no less than thirty (30) days and Client will be offered the option of selecting a brand-new Pricing Strategy from then-current rates plans provided by OHQ.

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For evasion of uncertainty, this paragraph does not relate to adjustments to the Catalog, which are addressed in Area 7 (virtual live answering service).1. Client represents that all details offered by Customer and its customers to OHQ (consisting of, without constraint, all call information and details concerning Client's Credit rating Card) is exact, updated and total at the time it is supplied to OHQ

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Consumer should whatsoever times abide by all regulations, regulations, criteria and codes relevant in link with its use OHQ Offerings and the Consumer's supply of its product or services to its callers. Customer will not make use of any OHQ Offerings to participate in, or to encourage or help others to involve in, any type of unlawful or deceitful tasks.

If a brand-new Paid Solution Term begins earlier than 3 (3) days after such email is sent out, Client will certainly incur the suitable Subscription Charge for the new Paid Service Term (the ""). The reliable date of such discontinuation will certainly be either (i) the Asked For Termination Date, or should Client not mention an Asked for Termination Day, (ii) the last day of the Final Paid Service Term.

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Where Client terminates according to this Section 10.1(b): (i). The Registration Fees that have actually been pre-paid will be retained and the OHQ Offerings readily available to Customer until the last day of the Last Paid Service Term (based on reinstatement fees under clause 10.3(e)) and the extra balance of the Prepaid Usage Credit report will certainly be preserved by OHQ for future use by Consumer if Client determines to re-instate or otherwise re-commence the OHQ Service pursuant to Section 10.3(e); or (ii).

(b) Complying with discontinuation of any OHQ Solution, OHQ will certainly not be accountable whatsoever for answering phone calls, taking or supplying messages, or carrying out any kind of various other activities about such OHQ Service. (c) Upon discontinuation of all OHQ Services, OHQ might end Client's Account and Client's access to the Account.

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(e) Following discontinuation of any OHQ Services, OHQ will have no obligation to restore or otherwise recommence such OHQ Solutions. If OHQ elects (in its discretion) to reinstate or otherwise recommence an ended OHQ Services, OHQ might require that Customer pay a reinstatement charge of $30 (to cover OHQ's sensible expenses in refining the reinstatement) Information accumulated by OHQ from Customer and its customers may be made use of, revealed and shared by OHQ in conformity with OHQ's personal privacy plan as readily available on the OHQ Internet Site ("") and as might be modified periodically.

The Controller hereby appoints the Cpu relative to processing tasks undertaken during the arrangement of assistant solutions. OHQ and Consumer recognize and concur that the Cpu undergoes the adhering to obligations: The Processor shall adhere to the appropriate Information Protection Laws and must: (a) only act on the composed guidelines of the Controller and ensure those acting under their authority do the same; (b) guarantee that people processing the information go through a responsibility of confidence; (c) utilize its finest endeavours to guard and safeguard all individual information from unsanctioned or illegal processing, consisting of (yet not limited to) unintended loss, destruction or damage; (d) guarantee that all processing satisfies the needs of the GDPR and relevant Data Security Regulation; (e) make sure that where a Sub-Processor is utilized, they: only engage a Sub-Processor with the previous consent of the Controller; notify the Controller of any type of intended modifications concerning Sub-Processors; they implement a composed agreement consisting of the exact same data defense responsibilities as laid out in these Terms; comprehend that any failing for the Sub-processor to adhere to the Data Protection Rule, the Processor remains fully reliant the Controller for the performance of the Sub-Processor's commitments; and assist the Controller in supplying subject access and allowing information topics to exercise their legal rights under the Data Security Laws.

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The Controller will carry out appropriate and appropriate onboarding and due diligence checks for all Cpus, with a complete assessment of the compulsory Information Security Legislation requirements. The Controller will confirm that the Cpu has sufficient and recorded procedures for data breaches, data retention and information transfers in position. The Controller shall obtain proof from the Processor regarding the: (a) verification and dependability of the workers made use of by the Processor; (b) any certificates, accreditations and policies as described in the onboarding process; (c) technological and functional procedures used in securing the Personal Information; and (d) procedures in place for allowing information based on exercise their civil liberties, including (however not limited to), subject accessibility requests, erasure & rectification procedures and limitation of handling measures.