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Published Aug 16, 24
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OHQ's documents suffice proof of a fee that is payable unless they are shown to be inaccurate. Client will utilize its affordable efforts to inform OHQ of any kind of billing conflict within fourteen (14) days of invoice of a billing, adhering to the process outlined in Area 15. If Client disagreements an invoice, the invoice needs to remain to be paid promptly nonetheless OHQ will certainly credit or refund Client if it is later on sensibly identified by OHQ or pursuant to the disagreement resolution procedure described in Section 15 that the billing was wrong and the Consumer is entitled to a credit or reimbursement.

Such revisions may include, without restriction, modifications to the amounts of the Membership Charges or Use Costs for OHQ Paid Services, changes to the use allowances included in the Prices Strategies, and discontinuation of Rates Plans. (a) Each such alteration will certainly take effect after practical development created notification is given to Customer (as an example, by being posted to the OHQ Site), other than that any such alteration that influences a Selected Paid Solution will put on Consumer starting at the beginning of a Paid Solution Term starting no less than thirty (30) days from the day which OHQ supplies notice of such alteration to Client in conformity with Section 16.8.

If Client does not end its use any affected Selected Paid Solution prior to the efficient date of such revision, Client will be considered to have consented to such alteration relative to such Selected Paid Service. (b) If a Prices Strategy chosen by Client is stopped, OHQ will offer Client with practical breakthrough notice of no much less than thirty (30) days and Consumer will certainly be offered the alternative of picking a brand-new Rates Plan from then-current prices plans used by OHQ.

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For evasion of question, this paragraph does not put on changes to the Rate Checklist, which are addressed in Area 7 (call answering service virtual receptionist).1. Consumer represents that all details supplied by Client and its callers to OHQ (including, without restriction, all contact information and info regarding Consumer's Charge card) is precise, current and full at the time it is supplied to OHQ

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Consumer should whatsoever times adhere to all regulations, laws, criteria and codes relevant in connection with its usage of OHQ Offerings and the Client's supply of its product or services to its customers. Consumer will not make use of any OHQ Offerings to engage in, or to motivate or aid others to take part in, any illegal or fraudulent tasks.

If a brand-new Paid Solution Term starts earlier than three (3) days after such email is sent, Consumer will certainly incur the applicable Subscription Charge for the new Paid Service Term (the ""). The reliable date of such termination will certainly be either (i) the Requested Discontinuation Day, or should Consumer not state an Asked for Discontinuation Day, (ii) the last day of the Last Paid Solution Term.

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Where Customer ends according to this Section 10.1(b): (i). The Subscription Fees that have been pre-paid will be kept and the OHQ Offerings offered to Client until the last day of the Final Paid Service Term (based on reinstatement charges under provision 10.3(e)) and the unused equilibrium of the Prepaid Usage Credit scores will be retained by OHQ for future use by Consumer if Consumer chooses to re-instate or otherwise re-commence the OHQ Service according to Section 10.3(e); or (ii).

(b) Adhering to discontinuation of any OHQ Solution, OHQ will certainly not be liable at all for addressing calls, taking or supplying messages, or performing any kind of other activities in connection with such OHQ Solution. (c) Upon termination of all OHQ Services, OHQ may end Consumer's Account and Client's accessibility to the Account.

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(e) Adhering to discontinuation of any OHQ Services, OHQ will have no obligation to restore or otherwise recommence such OHQ Solutions. If OHQ elects (in its discretion) to reinstate or otherwise recommence a terminated OHQ Services, OHQ might need that Consumer pay a reinstatement fee of $30 (to cover OHQ's sensible prices in processing the reinstatement) Details accumulated by OHQ from Consumer and its customers might be used, revealed and shared by OHQ based on OHQ's privacy plan as offered on the OHQ Site ("") and as may be amended every now and then.

The Controller hereby appoints the Cpu relative to processing tasks taken on during the provision of assistant solutions. OHQ and Consumer acknowledge and agree that the Processor undergoes the adhering to responsibilities: The Cpu will follow the pertinent Data Security Regulations and must: (a) just act upon the written guidelines of the Controller and make sure those acting under their authority do the same; (b) make sure that people refining the data undergo a task of confidence; (c) use its ideal efforts to safeguard and safeguard all individual information from unsanctioned or illegal processing, including (yet not limited to) unintended loss, devastation or damages; (d) ensure that all processing fulfills the needs of the GDPR and associated Data Defense Legislation; (e) ensure that where a Sub-Processor is made use of, they: only engage a Sub-Processor with the prior permission of the Controller; educate the Controller of any kind of designated changes concerning Sub-Processors; they apply a written agreement consisting of the exact same information protection responsibilities as set out in these Terms; comprehend that any kind of failing for the Sub-processor to conform with the Information Security Regulation, the Processor continues to be fully reliant the Controller for the efficiency of the Sub-Processor's commitments; and help the Controller in giving subject access and permitting information topics to exercise their legal rights under the Data Security Regulations.

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The Controller will execute appropriate and suitable onboarding and due diligence look for all Cpus, with a complete evaluation of the necessary Information Security Law demands. The Controller shall verify that the Processor has ample and documented procedures for information breaches, data retention and data transfers in location. The Controller shall get proof from the Processor regarding the: (a) confirmation and dependability of the employees utilized by the Cpu; (b) any certificates, certifications and policies as described in the onboarding procedure; (c) technological and operational procedures utilized in safeguarding the Personal Data; and (d) treatments in position for allowing information subjects to exercise their rights, including (yet not limited to), subject gain access to requests, erasure & rectification procedures and limitation of handling measures.

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